Are the rod sets available for the LM9300?

As of August 24, 2022, to receive just the LM9300 rodset the customer MUST:

  • Contact SteelCraft Technical Support to trouble shoot issues with the rod set.
  • Once deemed defective customer must provide original order number.
  • SteelCraft will then process a rod set replacement order and ship it directly to the customer for in-field replacement. All issue/warranty support for SteelCraft doors and rod sets will be done through the SteelCraft Technical Support and Customer Support Team. 

SteelCraft Technical Support: (877) 671-7011 option 2, option 5

[email protected] 

Sales Support: (877) 671- 7011 option 1, option 1

Please see here for bulletin.



Note: These part numbers are for reference only.

  • 24358830- LM9300 rod set 6' 8" - 8' 0" doors
  • 24457715- LM9300 rod set 4' 0" - 5' 11" doors
  • 24457723- LM9300 rod set 3' 1" - 3' 11" doors 

Rod sets are not available for sold separate purchase through Schlage.

Click here for the L9000 Service Manual.




DISCLAIMER:

INFORMATION PROVIDED THROUGH THIS SITE IS PROVIDED TO YOU AS IS WITHOUT ANY EXPRESS REPRESENTATIONS OR WARRANTIES OF ANY KIND, AND WE MAKE NO REPRESENTATION OR WARRANTY THAT THIS SITE(OR ANY INFORMATION PROVIDED IN RESPONSE TO YOUR INQUIRY), WILL BE ACCURATE, COMPLETE, OR ERROR-FREE.

YOU AGREE THAT YOU MUST EVALUATE ALL INFORMATION AND RESPONSES, AND THAT YOU BEAR ALL RISKS ASSOCIATED WITH, THE USE OF THIS SITE, INCLUDING ANY RELIANCE ON THE ACCURACY,COMPLETENESS, OR USEFULNESS OF ANY INFORMATION OR MATERIALS MADE AVAILABLE THROUGH THIS SITE.