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“ ad/co lock literature ”

Resolution: Customers will need to use the Schlage Utility Software (SUS) on the HHD lock programming device to set the desired magnetic track to be read for access control, if not using default Track 2&n...:

What is the SUS feature "Device Template"

Resolution: See the attached Technical Note for instructions on saving a "Device Template" FROM a device or loading TO a device, Device Template Tech NoteOn the SUS/HHD go to the LOCK Properties tab, and sele...:

Fire Rating for AD and CO locks

Resolution: The AD and CO locks both have a 3 hour fire door rating. Please see URL for more info. UL Fire Rating List:

Why can't I LINK my AD-Series lock?

Resolution: 4. PIM400/AD400 COM400 plug could be damaged! The small pins in the Main PCB board connection for the RF COMM board can get bent during installation of the RF COM400 board. If the PINs are be...:

Why is my HHD not connecting to my AD lock?

Resolution: 5) If working with a CO lockset, the mechanical key switch needs to be in its "Inactive" or normal position. Ensure the triangle alignment on the front escutcheon and that...:

Why does my AD or CO series lock unlock when the lever is raised?

Resolution: Installers have reported that their AD-CO Series cylindrical or mortise locks will unlock whenever the outside lever is lifted. This will occur if the outside spindle (square post) is install...:

What is the minimum and maximum door thickness for the AD and CO series locks?

Resolution: The minimum door thickness that the AD or CO series lock will mount on is 1 3/8". Be advised that this will require additional spacers to be ordered separately to allow the lock to mount...:

What is the low battery threshold for the AD and CO Locks?

Resolution: CO200 & CO250 Disable coin cell Nuisance delay and blink, With CO.A.7 and SUS 4.10.2 or newer for CO200 and CO250, you can use the SUS/HHD, under Lock Properties, Edit, to de-select, DISABLE, t...:

What is the part number for the twisted tailpiece for AD/CO exit device trim locks?

Resolution: The part number for the AD or CO twisted tailpiece kit is: 46929303 Tailpiece Kit - (for Exterior Escutcheon -993 into Exit Device, i.e. Von Duprin 98 or 99) Exit Trim 46929303 Includes the...:

Are the ND, NDe, AD and CO levers the same?

Resolution: Between January 30, 2017 June of 2019, the AD and CO cylindrical lock levers were incompatible because of the ND / NDe lever and spring cage design change in January of 2017.Prior to January ...:

When is a AD-Series or CO-Series product considered "Out Of Warranty"?

Resolution: ALL AD and CO products are warranted for electrical for 1.0 year after installation OR 2.0 years after manufacture. The mfg date is on the lock stickers AND can be viewed electronically with th...:

What type of coin cell is used in the AD / CO Lock?

Resolution: The coin cell for the AD and CO family of electronic lock products is a 3vdc lithium. CR2025 is the specified part number.:

Will the SUS pull the audit trail from the CL Series, CM Series, CO Series or AD Series locksets?

Resolution: When the SUS and HHD are used in the “Auto Update” mode, the audit info will be automatically gathered each time the SUS is successfully connected with a lock.:

Why doesn't the AD-Series-Exit Device communicate with the Hand Held Device after rehanding the lockset?

Resolution: During the rehanding of an AD-Series Exit (993) device or the rehanding of a CO-Series Exit (993) device it is possible for the customer to damage the 5-inch pcba by using the wrong screws. D...:

What Proximity technologies do XceedID readers support?

Resolution: ISOX card technology is no longer supported - contact XceedID sales:

What current should an AD-Series or CO-Series lockset draw while in its low power "Sleep" mode?

Resolution: Use a multi-meter in series with the batteries to measure battery current. Be sure your multi-meter can accurately measure very low current, in the micro-amp range. See the attached Technical Not...:

Where can I find AD/CO Series User Guides?

Resolution: CO250 http://us.allegion.com/content/dam/allegion-us-2/web-documents-2/UserGuide/Schlage_CO-250_User_Guide_English_104208.pdf:

Where can I find AD/CO Series installation instructions?

Resolution: CO-Series Mortise Exit http://w3.securitytechnologies.com/irstdocs/installinstructions/102296 P516-269.pdf:

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“ ad/co lock literature ”

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