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device not fully latching
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RELATED FAQS
Question
Answer
Why is the Von Duprin 55 or 88 series crossbar sagging?
Resolution:
There are a number of reasons the Von Duprin 55 or 88 series cross bar may not operate properly:The hinge case spring lifts both lever arms and the crossbar. To check spring, push down on...:
What are the differences between the Von Duprin 47 and 48 latch assemblies?
Resolution:
The following list explains the differences between the Von Duprin 47 and 48 latch assemblies.The 47 top latch has 5/8" throw latchbolt.The 48 top latch had 3/4" throw latchbolt for devices shipped...:
Where do I install my Auxiliary Fire Latch (AFL) in a Less Bottom Rod, Fire Rated (LBR-F) exit device?
Resolution:
Installation should be 6" from bottom of the door. See attached templates as reference. T-5494 for HM Doors W-5494 for Wood Doors:
Why doesn't full rotation of the AD or CO Series Exit Trim (993) outside lever fully retract the Von Duprin 98/99 Exit Device latch?
Resolution:
- AD Series and CO series products require that the Night Latch (NL) screw is installed in the exit device. Be sure this screw is installed- Exit hardware and strike must be properly mounted ...:
Chexit goes into alarm with fast flashing LED and not locking after rearm time.
Resolution:
Chexit devices shipped prior to 8-24-2015 with solenoid driven: Chexit device has a RX switch with a connector that needs to be connected to the Chexit module otherwise the alarm will sound af...:
Why can't I LINK my AD-Series lock?
Resolution:
4. PIM400/AD400 COM400 plug could be damaged! The small pins in the Main PCB board connection for the RF COMM board can get bent during installation of the RF COM400 board. If the PINs are be...:
What is a lock function?
Resolution:
Apartment Corridor Lock function is defined as a lock where the latch bolt operated by lever from either side, except when outside lever is made inoperative by a stop or mechanical means other than...: