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“
ELECTRIC LOCK FAILURE
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RELATED FAQS
Question
Answer
Does the 9540 Senior Swing need a separate relay board for wiring to electric locks?
Resolution:
The Senior Swing control box has a built in (programmable) relay output for connection to a Fail Safe/Fail Secure electric strike/maglock or to an EL Device power supply.:
What is the low battery threshold for the AD and CO Locks?
Resolution:
CO200 & CO250 Disable coin cell Nuisance delay and blink, With CO.A.7 and SUS 4.10.2 or newer for CO200 and CO250, you can use the SUS/HHD, under Lock Properties, Edit, to de-select, DISABLE, t...:
What is thermal bow?
Resolution:
Thermal Bow is a temporary condition which occurs in metal doors mainly due to the temperature differential from one side of the door to the other. This may occur in exterior doors when direct sun ...:
Why is the battery draining so quickly on an AD-Series lock with a Keypad ONLY (KP) credential reader?
Resolution:
A Technical Note has been generated to document one method of measuring battery current. See the attachment HERE.:
What is the replacement for the Locknetics 9100 series electric strike?
Resolution:
The Locknetics 9100 series electric strikes are replaced with Von Duprin 6211 and 6210 electric strikes. The 6211 is used if the frame is being replaced. The 6210 is for ...:
What electric strike can be used on a pair of doors with an L9000 lock?
Resolution:
Von Duprin 6223 electric strike is the most common closed back strike or the 6221 for open back strike on inactive leaf that can be used with Schlage L9000 or Von Duprin 7500 mortise lock.:
Will the Von Duprin 6210 electric strike operate with the MA series locks?
Resolution:
The Von Duprin 6210 electric strike was designed for retrofit applications and will not work with the Falcon MA series lock when strike and lock body are mounted at standard locations (centerline o...:
Which electric strike do I use for cylindrical locks used in a single door?
Resolution:
The 6211 would be the most common electric strike to be used with cylindrical locks on a single door application. Check the template to confirm compatibility with specific cylindrical lock model n...:
What is the difference between EL and EU?
Resolution:
EL: Electrically Locked (Fail Safe), locks when power is supplied and is unlocked when there is no power. EU: Electrically Unlocked (Fail Secure), unlocks when power is supplied and is locked when...:
Can the 6300 electric strike be Fail Safe?
Resolution:
The Von Duprin 6300 surface mounted electric strike is only available as Fail-Secure.:
Why does my key cylinder spin and not lock or unlock the ND?
Resolution:
This could also happen if the tailpiece isn't installed in a KIL, FSIC, or SFIC cylinder. The FSIC driver also could have come loose from the core in the spindle. :
What firmware does my CO-100 lock have?
Resolution:
CO-100 now has NEW lock status reporting capabilities. Battery status, firmware version, hardware version and PCB serial number. See instructions below for these status menus. :
Why won't my HHD connect to the AD300 lock?
Resolution:
If the AD300 power is not correctly connected it may not communicate or other wise function correctly.The AD-Series locks must be hard wire powered through the comm board. It is not com...:
Do we have an electric strike for use w/ a mortise lock w/ deadbolt for wood frame?
Resolution:
The 6216 electric strike was designed only for use with only the Folger Adams 310-3-1 mortise lock with deadbolt. The dead bolt must be retracted manually for the the strike to operate.:
ND96EU
Resolution:
Storeroom Lock with Vandlgard - Electrically Unlocked (Fail Secure) - Lever is continuously locked until unlocked by key or electric current. Auxiliary latch deadlocks latchbolt when door is closed...:
T881
Resolution:
Storeroom Lock (Electrified - Fail Secure) - Outside Lever is continuously locked mechanically until unlocked by electric current. When locked, key retracts latch. Inside lever is always unlocked a...:
How does the outside trim function on a Chexit Rim or Vertical Rod device?
Resolution:
A thumbpiece, knob or lever trim left in the unlock position would be locked when the Chexit is armed and unlock when the Chexit device is disarmed. To keep the outside trim in the lock p...:
What is the part number for the ND solenoid?
Resolution:
The new motor driven ND electrified locks shipped after March 14, 2016 do not require a solenoid. The Schlage ND-Series electrified locks shipped prior to March 14, 2016 would have used a...:
T851
Resolution:
Storeroom Lock (Electrified - Fail Safe) - Outside Lever is continuously locked electrically. Unlocked by switch or power failure. When locked, key retracts latch. Inside lever is always unlocked ...:
ND96EL
Resolution:
Storeroom Lock with Vandlgard - Electrically Locked (Fail Safe) - Lever is continuously locked electrically. Unlocked by key or power failure or switch. Auxiliary latch deadlocks latchbolt when doo...:
Why do I get error message "E701 - Programming Lock Failed" on my Hand Held Device while programming an AD lockset?
Resolution:
Update your lockset using ADFwPkg 2.19.0 or higher. This new firmware update resolves this programming error problem (E701) and the error will no longer be presented.:
Can I convert an L9000 electrified lock to fail safe or fail secure?
Resolution:
Procedure for the L9080EL/EU and L9082EL/EUTo modify an electrified L9000 from EU to EL or EL to EU move the link pin to the appropriate location indicated below in Figure 1. :
Is there a way to clone a failed PIM400 so it could be replaced without having to re-link associated locks?
Resolution:
It is currently not possible to clone an AD-Series PIM400.:
Why is a 5100 electric strike clicking but not locking?
Resolution:
Follow the steps below to troubleshoot the problem. Measure the voltage at the electric strike. If the strike is FSE and not locking there should be no voltage at the strike and if it is FS there ...: