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hand held device advanced usb setting
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RELATED FAQS
Question
Answer
When the HHD is plugged in the error "USB device not recognized" pops up
Resolution:
Issue: When I plug in the HHD (Hand Held Device) to the computer, I get an error message that says "USB device not recognized" Environment: Nexia Property Intelligence for Multi-Fa...:
Schlage Express - Software Freezes Upon Clicking "Generate Program Files"
Resolution:
Issue: Once Users, Doors, Access Rights and Credentials have been assigned, before going to the locks to program by Generating Program Files, causes the software to freeze. Environment: ...:
How do I program Locknetics CM / CL legacy locks with the Schlage Utility Software (SUS) and Hand Held Device (HHD)?
Resolution:
- With the CIP NOT inserted and the Schlage Utility Software (SUS) running o Enter the Master Programming PIN or Present Loc...:
Why doesn't the AD-Series-Exit Device communicate with the Hand Held Device after rehanding the lockset?
Resolution:
During the rehanding of an AD-Series Exit (993) device or the rehanding of a CO-Series Exit (993) device it is possible for the customer to damage the 5-inch pcba by using the wrong screws. D...:
What is a DC-200?
Resolution:
The DC-200 is a USB to RS-485/422 data converter used with the hand readers. As long as you have the latest windows updates there are no drivers to download for this to work.:
Do I have to couple each lock with the HHD/SUS after the coupling password is changed or updated?
Resolution:
After updating the SUS coupling password, subsequent HHD’s will need the new coupling password entered before they can update any information in the lock, once the HHD has the correct coupling pass...:
Why is my HHD not connecting to my AD lock?
Resolution:
5) If working with a CO lockset, the mechanical key switch needs to be in its "Inactive" or normal position. Ensure the triangle alignment on the front escutcheon and that...: