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“
HHD wont connect Cobra
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RELATED FAQS
Question
Answer
3. Can you replace a Cobra 9000 series lock with exit device with a CO-100 with the existing exit trim?
Resolution:
Most of our CO -100 993's will not work on the narrow exit devices that the King Cobra 9000 series did. Also, the CO-100 993 will require a 5 inch wide stile. :
The Hand Held Device (HHD) or Schlage Utility Software (SUS) will not connect to the CO200?
Resolution:
Make sure the HHD/SUS is set to USB communication by checking the small icon right of the "No Device Connected" message. The symbol should be a USB symbol when working with USB enable product...:
Why won't my HHD connect to the AD300 lock?
Resolution:
If the AD300 power is not correctly connected it may not communicate or other wise function correctly.The AD-Series locks must be hard wire powered through the comm board. It is not com...:
Why is my HHD not connecting to my AD lock?
Resolution:
5) If working with a CO lockset, the mechanical key switch needs to be in its "Inactive" or normal position. Ensure the triangle alignment on the front escutcheon and that...: