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“ index file not found ”

Resolution: Under the C: drive, Schlage Express folder, then Export folder, there is a uplink.exe file. Create a shortcut of the file and copy or move it to the desktop (delete old one if present) :

How do I clear the HandNet for Windows error message, "Index or primary key cannot contain a null value" on a biometric HandKey?

Resolution: This HandNet for Windows message appears only when a HandKey 2 connects to it for the first time. During the uploading of users from the HandKey 2 to HandNet, the software verifies the user d...:

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“ index file not found ”

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