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Resolution: To obtain product certification forms:Download the BAA Catalog on the Allegion website Complete the information requested in the the BAA Catalog with a detailed copy of the prod...:

What actuators can be used on the 8310-866 Bollard post?

Resolution: The LCN Bollard post (8310-866) only accepts the "square" actuators (no round actuators). The size of the Bollard post is 4” X 6” X 36”. Acceptable actuator part numbers are: Hard Wired - 831...:

What wire gauge is recommended for LCN hardwired actuators?

Resolution: LCN recommends an 18 AWG (minimum) wire size (gauge) to the 8310 Series hardwired actuators.:

What power supply do I need for my 2 QELA devices with LCN auto operator?

Resolution: Use the PS902-2RS power supply with LCN auto operator on single door, PS904-2RS power supply on double door and PS904/906-2RS-2RS for 2 pair of QELA is required for basic operation with a...:

What could cause a 9100 Series Benchmark operator not to open when the actuator is pushed?

Resolution: If the 9100 Series Benchmark operator does not open when the actuator is pushed: Verify the unit has 120 volts applied to it. Verify the the power light on the control box is on. If not, check ...:

What wires are the activation inputs for the Senior Swing?

Resolution: The current (digital control box) activation input wiring harness (# 761464-00) is included in the Sr. Swing parts bag (-518), and has 4 wires in it, Black, White, Yellow, & Gray. ...:

What is the 7910-956 direct crossover?

Resolution: The 7910-956 actuator direct replacement is the 8310-856 actuator.:

Can I make a wireless activated 4640 operator work as alternate action?

Resolution: The 8310-865 RF receiver contacts (N.O. and COM) would connect to terminals 15 & 17 (the alternate action input) on the 4600 operator. The first activation would open the door, the s...:

Can a 8310-818 be used outside?

Resolution: Exterior mounting of the 8310-818 series actuators is not recommended. The 8310-818 series actuators are designed to be jamb mounted on the frame. With that installation, the person will have to ...:

Which terminals on the 4630/4640 operator are used for activation?

Resolution: The 4630/4640 operator activation inputs are: Normal Activation Inputs (2 parallel) - terminals 16 & 17 or 18 & 19. Sequential Input - terminals 8 & 19. Alternate Action Input - terminals 15 &...:

How do you program the 8310-865 RF receiver?

Resolution: To program the 8310-865 receiver: Set the dip switches 1 to the "OFF" (pulse) position. Set the dip switches 2 to the "OFF" (0.5s) position. Momentaril...:

How many actuators can you have programmed on an 8310-865 receiver?

Resolution: The 8310-865 RF receiver can have up to 100 transmitters programmed to it.:

How do I prevent the ND85 button from rotating?

Resolution: In early 2013 the ND85 plunger assembly was improved to prevent accidental rotation of the inside button. The previous design could allow someone to unintentionally rotate the button and unknowing...:

Is there a way to prevent an employee from making any type of punch (IN or OUT) during the lunch lockout period on a HP4000?

Resolution: Yes, you can use a BACK Code list to control the type of punches that will be locked out until the timer has expired on any F-Series HandPunch that is break compliant. By using 00 a...:

Can hardwire actuators and wireless actuators be used together on an operator?

Resolution: Hardwired and RF actuators can be used together on the same operator. The hardwired switch and the RF receiver both provide a N.O. contact to the operator.:

What is a 7910-967?

Resolution: The 7910-967 is a part number for a discontinued RF actuator. It was replaced by the 8310-3856WS RF actuator. The new 8310-3856WS requires the use of an 8310-865 RF receiver. When replacing the ol...:

What is the average battery life on wireless actuators?

Resolution: On average, the battery life on the wireless actuators will be 9 months to 1 year for most installations. Extreme (cold) conditions may reduce battery life.:

Can a wireless actuator be converted to hardwired?

Resolution: Yes. Remove the receiver from the operator. Remove the transmitter from the actuator button. Attach 1 wire to the NO (normally open) contact on the actuator switch, and another wire to the COM (com...:

What are the ANSI recommendations for the actuator mounting height and distance between the wall actuator and the door opening?

Resolution: Always check the most current revision of the ANSI A156.19 standard for recommendation or requirement of the location of a Knowing Act switch. 2019 ANSI A156.19 states the requirement of the ...:

Does a 4600 Series operator come with actuators?

Resolution: Actuators are not included with a 4600 Series operator. Due to the numerous styles, they always need to be ordered separately.:

What components are needed to convert a hard wired actuator button to a wireless actuator button?

Resolution: To convert an RF actuator button to a hard wired actuator button, simply remove the RF transmitter an connect the hard wiring to the "Common" and "Normally Open" terminals on the the switch.:

What would cause a 4600 operator to click a few times when the actuator is pushed, but not open the door?

Resolution: If a 4600 clicks, but won't open the door: Verify proper connection of all the control box connectors. Verify correct manual operation of door. Verify actuator connections and any strike/maglo...:

Will the 8310-853 actuator mount in a single gang or a double gang box?

Resolution: The 8310-853 (T) series actuator will mount to either a single or double gang electrical box.:

How are actuators wired to a 7900 or 7980 series control box?

Resolution: The "common" of all the actuator switches will connect to terminal 10. The N.O. (normally open contact) will connect to Terminal 5, 6, 7 or 8 depending on which control box is used and the function...: