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“ Lever handle unlocks when up ”

Resolution: Installers have reported that their AD-CO Series cylindrical or mortise locks will unlock whenever the outside lever is lifted. This will occur if the outside spindle (square post) is install...:

Can the Von Duprin 996L lever handle be replaced with a new one?

Resolution: Yes, Von Duprin 996L lever handle can be replaced with a new one . Attached installation instructions shown how to replace the existing lever handle on 994/996L trim for rim and vertical rod device...:

Is the 375L the only trim that will lock with a lever for the 5575?

Resolution: The 375L is the only lever trim with 5575 mortise device that locks or unlocks the outside handle.:

LEVER HANDLE

Resolution: Trim:

Why is the key locking and/or unlocking my E996L for a 9875?

Resolution: The 7500 mortise lock should be configured for NL function as shipped not as Classroom. See figure 4-3 in E996L instructions.:

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“ Lever handle unlocks when up ”

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