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RELATED FAQS

Resolution: When trying to program a CM lock, it may display an error code with a solid green light and 10 read flashes. This indicates the lock has already been programmed with computer software and manual ...:

New Dual Prox and IButton fob part number

Resolution: There are two new credentials available which allows a facility currently using iButtons credentials to transition to proximity credentials. Since the new AD and CO series units no longer supp...:

What credential types are compatible with BE467?

Resolution: The BE467/FE410 does not support prox-only credentials.:

Why doesn't my AD lock go into Construction Mode?

Resolution: Update your device firmware to the latest version to fix this early design / feature update:

What process should be followed to change the Credential Reader type on a AD-Series lock?

Resolution: The process to change the Credential Reader on an AD-Series lock is as follows: Note: To ensure firmware compatibility of the lock and reader, it is important that the firmware in the LOCK and the...:

How do I program my device?

Resolution: The programming processes for Allegion devices can be both product and features specific. Some products programming processes are electronic in nature, others are physical in nature. &nb...: