Where can I find the release notes for Engage products?
All of the release notes for the Engage products can be found here:https://commercial.schlage.com/en/resources/troubleshooting-maintenance/engage-family-resources.html...
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Can MT20w operate in Wi-Fi mode?
As of September 1st, 2025 this is no longer an option for adding or updating credentials. The MT20W must be set to USB mode to add credentials. But, Wi-Fi can be used to update firmware if belo...
Schlage Commercial » Readers » Enrollment » MT20W
How to resolve 401 errors on MT20W?
Start by confirming device is in commissioned state with In Range tab of mobile app. If not, add the device. If commissioned state, change the communication mode to WIFI and save. Then change bac...
Schlage Commercial » Readers » Enrollment » MT20W