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FAQs

Residential Schlage locks: Programming, Installation, and User Guides

Resolution: Note: To program your lock, you will need your 6 digit programming code which is located in the backside of your lock. Go here to see how you get your programming code.Below you will...:

Schlage Sense: Keypad not Illuminating

Resolution: If your Schlage Sense - BE479, Discontinued does not respond, sound, or illuminate to touch on the keypad, please follow the steps below. 1. Replace the BatteriesFirst we recommend replacing t...:

Why can’t I remove the key after installing the lever on a CO100 CY?

Resolution: The cylinder was installed 180 degrees out of its proper orientation. Steps 8 & 9 of the install guide show the correct method to install the cylinder and lever.:

Where can I find the UL listing information for AD-Series locks?

Resolution: Link to the UL database entry: http://database.ul.com/cgi-bin/XYV/template/LISEXT/1FRAME/showpage.html?name=GYQS.R8458&ccnshorttitle=Electrically-controlled+Single-point+Locks+and+Latc...:

What are the Supervisor contacts used for on the PS 900series power supplies ?

Resolution: The Supervision Input, which requires a normally-closed condition, can be used for supervising power sources AC power – Green Led should be lit, also, there is a dry contact ( Supervisor...:

600 series momentary push button is re- locking to soon

Resolution: · Need to order push button with DA option ( Delayed Action settings 0-30 sec):

Which Schlage push bar should I order to be used with a Mag Lock?

Resolution: · The 672 Touch bar and the 692 Smart Bar can both be used with a mag lock. · The 672 – DPDT rated...:

When adding new codes to my King Cobra the lights go red then flashes green 3 times

Resolution: · Memory is full- need to remove older codes :

GF3000 won’t lock has 12 or 24v at the mag lock inputs.

Resolution: · Make sure the gaping is correct between the armature and mag lock 1/8 inch · Also, armature needs to b...:

How do you set up the tamper output for an HK2?

Resolution: Use Aux 1 or 2 to ground for the connection. In setup menu 2 under Auxiliary Output Control choose “Output set by Tamper.” For alarm monitoring this will output a signal if the Ha...: