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FAQs

On the 7764 DPS, how much of a distance does the DPS need to be apart, before it will note a break in contact?

Resolution: 1/2" distance is required before break in contact will be noted.:

Are you able to daisy chain the Pim-400-485?

Resolution: Yes, but also have to set the RS-485 address on the PIM's so as to make sure the Hi/Lo settings are not overlapping. :

How much does a HKII reader weigh?

Resolution: A complete reader weighs 5.4 lbs.:

On the ad400 locks, Do Torx security screws come with the order or does it need to be ordered separately?

Resolution: 1. They only include Torx security screws for the covers (Battery and communication cover). There is a separate Torx tamper screw pack that has all the screws in Torx. Cylindri...:

Was the old KS920 Von Duprin key switch SPDT maintained?

Resolution: Yes, the KS920 from Von Duprin was SPDT. If they order a 653-04 and then need DPDT, they just need to order a second switch and add it to the assembly. Our key switches can be changed in the fiel...:

On the HandKey 2. The connection 4 and 5 pins are they NO or NC?

Resolution: Neither. Its called an open collector And the relay makes the NO and NC decision We have voltage then it drops to 0 after a hand placement then that tells the relay:

Can you downgrade the M490P to a M490?

Resolution: Yes you can order just the board but you can't upgrade a M490 to a M490P only the other way.:

Can you convert an HP1000 to an HP1000E in field with a network card?

Resolution: No you cannot. It have to be done in the factory.:

Can a REPT400 work with either a PIM400-TD2 and a PIM400-485?

Resolution: Yes. The repeater kit includes a TD2 and WRI to repeat the signal.:

How many Users does NDE80 support without being connected to a GateWay and ACP?

Resolution: You can add up to 5,000 users with Basic set up.: