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Question
Answer
Does Falcon offer an emergency key with the K301?
Resolution:
A coin of any size may be used to gain entry from the outside in the event of an emergency.:
Can the E7500 lock be converted from Fail Safe to Fail Secure and vice versa?
Resolution:
The E7500 lock can not be field converted between Fail Safe and Fail Secure. A new lock must be ordered to change the operation.:
Is the E996 trim available in 12 volts DC?
Resolution:
Not any more.. The E996 trim was available in 12 VDC, but was discontinued in that voltage in January, 2021. The E996 trim is available as 24 VDC only at this time but will be d...:
Is the Von Duprin 55 dogging screw the same as the 88 dogging screw?
Resolution:
No, they are not the same.Contact Allegion Technical support for assistance if you do not find the correct part in the price book.:
What do I need to convert a 1990EO device to a 1992 (NL function)?
Resolution:
The 1990 auxiliary package contains the parts to convert to NL function.Order the following part numbers:Silver #4270902091Brown #4270902095Black #4270902779:
What switch do I need to use with a Von Duprin 22 device to be able to use a mag lock?
Resolution:
Use part number: 050251-00Please see the price book or contact product support if you have additional questions.:
WHAT IS THE 940 TRIM CAM SERVICE KIT PART # ?
Resolution:
The 940 Trim Cam service part kit is: 040171-00:
What is the part number for box or master carton for 98/99 device?
Resolution:
Saleable part number for 98/99 carton: 963311-00 Saleable part number for 98/00 master carton: 963602-00 Contact Sales Support for assistance ordering specific boxes, cartons or pac...:
Is the 740 series emergency break glass rated for outdoor?
Resolution:
No it is indoor only.:
On the NDE locks, after programming the lock, how long can you have the batteries removed before it loses the programming?
Resolution:
It does not lose the programming unless you FDR the lock.:
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