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FAQs

How long are the Sizing Tapes for 49 Concealed Vertical Cable devices?

Resolution: Referencing the step in the cable sizing instructions below;A - measured from the bottom of the door to the mark on the tape for the bottom cable = 9 9/16"B - measured from the exit device centerli...:

Why does the T561 unlock when the lever is rotated up?

Resolution: The Falcon T series was discontinued August 12th, 2026 and was replaced by the Falcon TM series. If the T561 unlocks when the lever is rotated up, there are two possibilities:The tailpiece is ...:

What is the round spacer used for inside "W" series spindle?

Resolution: The function for the round spacer(cup) shown here is to prevent depressing the knob catch to take off the outside lever when lock is in locked mode because the catch hole design is expose...:

How are specified combinations ordered on a key system?

Resolution: Combinations can be specified on an order. Guidelines: All specified combinations must be valid (no MACS violators such as 08, 09, or 19 combinations of cuts) 50-001 c...:

Why is the L9040 and L9440 not available with HSLR trim?

Resolution: The access hole for the emergency key would be a possible ligature point.:

Will RFQ specials be offered on HSLR?

Resolution: No special door thickness or finishes available.:

What is the P, R, and B stamped on the back of the HSLR blocking rings?

Resolution: The HSLR blocking rings are marked on the back surface. P= KILR=FSICB=SFICClick here for an image showing where it is stamped on the back of the blocking ring.:

EL Device Troubleshooting Guide

Resolution: VISIT US.ALLEGION.COM/EL-SUPPORT FOR TROUBLESHOOTING VIDEO, DOWNLOADABLE GUIDE, AND INSTALLATION INSTRUCTIONS ALLEGION EL SOLENOID ELECTRIC LATCH RETRACTION TROUBLESHOOTING GUI...:

Is it allowable to convert one exit device to another type of exit device?

Resolution: Once a UL panic or fire label is applied to an exit device, the types of modifications that are allowable are very strictly controlled. UL does not allow exchanging components to reconfigure ...:

Will the L series mortise body fit on AD or CO

Resolution: Can you use the L series mortise case on an AD or CO series lock? No, Different internally.: