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FAQs

What door closer mounting bracket is recommended for the #475?

Resolution: Recommendation: Use Zero 328SPB:

What head and jamb gasket does not have concealed fasteners?

Resolution: Zero 5881:

What is the diameter of the thumbturn rose on the B500 series deadbolt?

Resolution: Rose measures 2.57 inches in diameter.:

When a Falcon "W" lock is ordered in 622 are all components 622?

Resolution: Lever, Roses and plugs (A or G Keyway) will be supplied in 622 (other section plugs will be supplied in 606).The latch and strike will be supplied in 613Any function using button- button will be su...:

What is the part number for cylinder blocking ring on Von Duprin 555 NL-CA trim?

Resolution: The 555 NL-CA trim on the Von Duprin exit device comes with part # 960676 cylinder pull base ring for 1-3/4 thick doors and part # 960317 for 2-1/4 thick doors. :

Falcon D271 with a modified deadbolt with a pin in the middle of the bolt.

Resolution: CDS-PR1 and it is available from Building Material Specialties in Hillsboro, Oregon.Please click here to see information on the modified D271 deadbolt.:

Can you modify the D271 deadbolt for single action egress?

Resolution: Not available from Schlage.:

Is there a special template (ST) for a 6030 closer being used with a Pemko DSHP 01?

Resolution: No ST needed, just use the standard 6030 instructions/template, locating closer and track from center line of the continuous double swing hinge.:

Why does my MT20W show as not connected when used in USB Mode?

Resolution: MT20W USB Communication for ENGAGE managed systems was enabled on the enrollment reader beginning with MT20W firmware version 39.02.00. Additionally, the computer that the MT20W is connected to mus...:

How does the external inhibit (EI) function on a Von Duprin alarm kit (ALK)?

Resolution: There are two terminals standard on the ALK circuit board. A normally open dry contact from the access control unit is wired to those terminals. After initially arming the ALK at the cy...: