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FAQs

Does the Falcon H2171 ship with an emergency key?

Resolution: Yes. The 61-509 emergency key ships with the Falcon H2171.:

Will a Corbin Russwin Master Ring cylinder fit into a Schlage mortise lock?

Resolution: Neither Schlage or Falcon make a cam for a Corbin Russwin Master Ring cylinder to be used in a Schlage or Falcon mortise lock.:

Does Schlage have an ALX Troubleshooting Guide?

Resolution: Schlage offers a Troubleshooting User Guide for the ALX Series. Here is the link. :

Does the Schlage Encode™ Smart Wi-Fi Lever work with Apple Home Keys?

Resolution: The Encode Smart Wi-Fi lever is not compatible with the Apple Home App or Apple Home Keys. You can easily connect your Schlage Encode Smart Wi-Fi Lever with the Schlage Home app for remo...:

What is the clearance of the 8700 pull?

Resolution: The pulls have different clearances depending on the length of the pull:9" 1-1/2"12" 1-1/2"18" 1-3/4"24" 1-3/4" :

What hinge options does Schlage offer?

Resolution: Schlage offers the following hinge options:- 3.5" Square Corner Hinge - 3.5 5/8" Radius Corner Hinge - 3.5" 1/4" Radius Corner Hinge - 4" Square Corn...:

What finishes are included in the 39-029 sample ring?

Resolution: Finish Sample Ring 39-029The Finish Sample Ring 39-029 offers a comprehensive selection of finishes to suit your needs. This ring includes the following finishes:505: Bright Brass605: Polished Bras...:

How to Transfer a Smart Lock to a New Door

Resolution: Transferring a smart lock (Schlage Arrive, Schlage Connect, Schlage Encode, or Schlage Encode Plus), to a new door involves a few essential steps. This guide will walk you through the process of re...:

What is the difference between the 8310-885 and 8310-886 transmitters?

Resolution: The 8310-885 is a 900MHZ transmitter that works with the 8310-880 receiver. This, 8310-885 transmitter is a Touchless retrofit transmitter for converting touch-to-touchless plate retrofit applicati...:

Isonas Pure Access Cloud - Support for NDE and LE (Non-"B" Versions)

Resolution: Isonas Pure Access Cloud supports NDE and LE devices, as well as NDEB and LEB.With the non “B” versions, these do not support Schlage Mobile Credentials, but will support all of the same physical c...: