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FAQs

How to Receive User Guides Directly on Your Phone

Resolution: If you're looking to access your lock's programming guide directly on your phone, Schlage offers a convenient way to do so.Follow these simple steps to receive and view user guides on your mobile d...:

What parts are needed to convert a 9553IQ to a 9563IQ?

Resolution: To convert a 9550IQ (simultaneous pair) to a 9560IQ (Independent pair) you will need the following parts:9560IQ-3462 controller 9560IQ-575 controller mounting brackets9560IQ-518 cable parts bag:

What is the size of the RC04?

Resolution: Mullion - 5.10 x 1.70 x 0.71Wall Mount - 5.10 x 3.25 x 0.71Wall Mount w/Keypad - 5.10 x 3.25 x 0.75:

What color is the tip for the WS65? Does the WS65 have a black or white tip?

Resolution: The WS65 is supplied with white tips.:

What is the weight of the IPBR?

Resolution: The Isonas IP-Bridge weight approximately 14 ounces.The size is: 6.28 L x 3.55 W x 2.26 H (inches):

What is the thickness of our 22 finger pull? What gauge metal does our 22 finger pull use?

Resolution: The 22 finger pull has a thickness of .022":

Does the 8402 have a sticker for UL or is it etched? Do our UL listed kick plates use a sticker or are they etched with UL information?

Resolution: UL listed kick plates are etched with UL information in upper left had corner of the plate.:

What is the thickness of our 224XY continuous hinge? How thick is our 224XY Continuous hinge?

Resolution: The 224XY continuous hinge is .110" thick:

How far should the RC04 be installed from any other devices?

Resolution: The RC04 should be kept at least 2 feet from another ISONAS reader controllerand 6 feet from any other RF emitting device.:

Does Ives offer a template for the 9266 / 9264 long door pulls?

Resolution: Ives does not offer a template for the 9264 or 9266 long door pulls. All information may be found in the catalog. The pulls use a 3/8-16 sized mounting hardware. Glass door mounti...: