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FAQs

What is the diameter of the hole needed to mount a FS444 into concrete?

Resolution: 1/2" diameterhttps://us.allegion.com/content/dam/allegion-us-2/web-documents-2/InstallInstructions/Ives_FS444_and_FS448_Floor_Stop_Installation_Instructions_108161.pdf:

Are there special instructions for a 9947 on an Insulclad door?

Resolution: No, there are no special installation instructions.If you have questions, please contact product support at 877-671-7011, option 2, then option 3. :

When ordering either a 55 or 88 end case with monitoring features, would device be ordered as a CB MS (cross bar monitoring switch) or as an RX switch?

Resolution: RX switch:

How to time the D66 knob lock.

Resolution: See attached from the D Knob Service Manual.:

What is the outdoor temperature range for BE367 or FE210 locks?

Resolution: Operating Temperature Exterior Side: -35C to 66C Operating Temperature Interior Side: -10C to 50C :

How can we tell if the CO lock is in privacy mode?

Resolution: When you present your code, you will get 2 RED LED, ‘access denied’:

Can I use the Von Duprin PS873 for the E996 lever trim?

Resolution: The PS873 was discontinued around 2010.Please use an Allegion PS900 series power supply for your electrified options. For additional assistance, please contact Allegion support at 877-6...:

What are the steel balls used for on the B600 deadbolts?

Resolution: A steel ball is inserted into the housing prior to the installation of the mounting bolts for drill resistance.:

Is the 718TL available for use with the 25 series?

Resolution: The 718TL is only used with concealed vertical rod devices (24-C and 25-C). Use instructions from the 712L (23792526).:

Can I order a FS410 floor stop with a grey or tan rubber bumper?

Resolution: No, they only come in black. The rubber bumper for the FS410 decorative floor stop is replaceable though engineering specials, but Allegion offers them only in black. :