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FAQs

Is the extrusion process that we use for the 98/99 mechanism case a hot or cold extrusion?

Resolution: The aluminum extruded channel is a HOT extrusion. :

Right Hand 2010 arm rubbing on the finish plate

Resolution: Around the November 2017 time frame there was some suspect RH 2010 arms that were found to have a slightly larger hub which could cause the arm (hub portion) to slightly rub on the 2010 finish plat...:

What is the XL12-207?

Resolution: The XL12-207 is a solid spring cage for the L9000 series mortise lock that can be used to keep the lever in the fixed or rigid position. The XL12-207 was previously available through RFQ ...:

What is QM for Von Duprin?

Resolution: Accepting orders for the QM option on 98/99 Rim Exit Devices, 33A/35A Rim Exit Devices, and 996L/L-BE-R/V Trims starting 4/23/2018. Accepting orders for the QM option on the 98/9927 Surface V...:

How do I order glass bead kits for concealed cable exit devices (33/3549A, 98/9949, 98/9950WDC)?

Resolution: 33/3549A:¼” kit – request one 33/35A-GBK-R and one of this applied panel kit: INS-4-KIT-33/3549A (#24122293)½” kit – request two 33/35A-GBK-R and one of this applied panel kit: INS-2-KIT-33/3549A (...:

Are the Von Duprin 98/9927 latches fire-rated?

Resolution: Yes, there are fire-rated options for the 98/9927 devices and latches.If you are unsure about device ratings, or how to select a device, please contact Allegion tech support or your All...:

Are there flow curves or pressure drop curves available for Advantage louvers?

Resolution: There are no published data curves because the values will change based upon louver size. If the customer is able to provide specified air flow rate (CFM) through the louver, then...:

Do Von Duprin and Falcon exit devices have date codes on them?

Resolution: Exit devices have a four digit date code inside the mechanism case near the end cap. The first two digits represent the month, and the last two digits represent the year.:

Can the 360L-DT be used with the 330/350 dummy bar?

Resolution: Here are the appropriate 360L-DT lever control mounting packages that contain finished screws and washers for back to back mounting with a 330/350 dummy bar (specify finish): 1 3/4" th...:

Does a standard 1990 panic 44" appropriately cover a 48" wide aluminum store front?

Resolution: The 44" device will fit 3’8” door.For a 48" door, you would need to get 48” cross bar and cut in field. :