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FAQs

Resolution: :

Can the new Chexit and discontinued Chexit gang wires be tied together?

Resolution: Per page seven of the new Chexit instructions (911030-00), the discontinued and new Chexit devices cannot be ganged together.:

Do we provide mounting tabs on the frame for EPT?

Resolution: Von Duprin does not offer mounting tabs for use with the EPT2, EPT10, or PNT1 power transfers.We would suggest checking with the frame or door manufacturer on how to modify the frame or door in the...:

How does electrified trim work with a Chexit?

Resolution: For the motor driven Chexit Devices manufactured since 8/24/2015, if the electrified trim is connected to the Chexit circuit board using the Trim Device Cable per Von Duprin Chexit (New Design) Wir...:

Will an EPT work with offset pivots?

Resolution: The Von Duprin EPT2/10 will work with ¾" pivots maximum. :

Does Von Duprin use Schlage mortise locks?

Resolution: Von Duprin uses its own 7500 mortise lockSchlage mortise locks are not compatible with Von Duprin panic bars. :

Does Von Duprin offer a mortise lock with levers on both sides?

Resolution: Von Duprin does not offer a mortise lock with levers on both sidesA Schlage L Series or Falcon MA Series are available options though. :

Will a QEL-L work with an RX switch?

Resolution: The QEL-L option comes standard with an RX switch to monitor the push pad of the exit device.With the standard QEL option, the push pad retracts every time the motor is engaged, so an RX switch wou...:

How long does the buzzer sound with a QEL-B option?

Resolution: The buzzer will only sound during the initial retraction. It will not continue to sound if the motor is held retracted for extended periods of time. :

Is There a Limit to the Number of Home Keys or Express Mode Access Users on the Schlage Encode Plus?

Resolution: No, there is currently no limit on the number of Home Keys or Express Mode Access Users for the Schlage Encode Plus (BE499). The number of Home Keys is controlled by the owner of the lock and ...: