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FAQs

What would cause the 2390 push bar to bind or not release properly?

Resolution: Overtightening the anchor studs will cause a bind in the push bar, and the push bar will not release or extend properly. Refer to the installation instructions.:

What is a 5500 strike?

Resolution: The 5500 is an earlier version of the 4200. The 5500 had to be redesigned resulting in the 4200. :

Comments Regarding Trimco product

Resolution: Trimco launched a lockdown hardware specifically for 98/99 and 33A/35A devices. In response to this, please take note of the following: This design creates a situation where anyone, even those wit...:

Hinge Pin Stop #70 , Diameter of Hinge Pin

Resolution: Note: All the hinge pin stops were meant to work with either ¼” or 5/16” diameter hinge pins.However, the #70 hinge pin stop was slightly changed (as of 2015 approximately) ...:

FC Series: Allen Wrench Size

Resolution: The Allen wrench (hex key) for the Schlage Custom Series locks is a standard 3/32-inch size. :

What key cylinder does the 5547NL x 555NL use?

Resolution: 1-1/4" Rim Cylinder.:

Can the electrified XY hinge replace the electrified HD hinge?

Resolution: The following details need to be taken into account if replacing the obsolete HD continuous hinge with the TWP or TW8 option with the new XY hinge with the TWP-CON option. &n...:

Can EPT's be used wtih windstorm solutions?

Resolution: Steelcraft can prepare doors and frames for an EPT in the windstorm offering.The use of electrical hardware must be approved by the building officials.Please contact Steelcraft technical support fo...:

What is the part number for the Falcon 2390 anchor block assembly ?

Resolution: The part number for the Falcon 2390 anchor block assembly is BLOCK.103:

What exit device should I use on a balanced door?

Resolution: For balanced door applications, please see the Von Duprin price book under "Special Order Products" for a balanced door option. This special provides a 3' Device with a 4' Mechanism case.&nbs...: