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FAQs

Does Isonas Pure Access Cloud work on all web browsers?

Resolution: Supported web browsers: - Google Chrome - Mozilla Firefox Does not support: - Internet Explorer - Edge - Netscape - Opera :

What are the power requirements for the RC03/RC04?

Resolution: 2.3W - (without load) 10.4W - (w/600mA load):

What are the power requirements for the IP Bridge?

Resolution: 4W - (without load) 12.46 (w/600mA load) :

How to FDR RC04 reader?

Resolution: Hold button for 15 seconds. Wipes all users, rules (cache) If you hit the reset for 3 seconds it just power cycles it.:

Which template can they use for the CO100 push release raceway with the push release button?

Resolution: They can use the template from the AD300 (just for the raceway).:

How much space is recommended on the door frame for mounting a M320 Mag lock?

Resolution: 1 1/2" or more would be recommended to make sure there is plenty of room for mounting but 1 3/8" would be the very minimum.:

Are the Locknetics TB series UL listed?

Resolution: No, there are no UL ratings on the Locknetics TB series. The Touchbar is a request to exit device, that is usually installed as a redundancy to other access control devices for non-fire rated...:

Will Allegion MT readers read HID prox?

Resolution: They will read HID prox up to 37-bits and iClass CSN. If you have a 48-bit Corporate 1000 Prox this is proprietary to HID and will not work on our readers. We now have new Si readers av...:

Is the 37X Allegion format similar to the Hid H10304 format?

Resolution: Yes, it 37X is same as H10304 HID:

Is the 653 key switch cylinders available with Primus?

Resolution: Order the 653 key switch as 653-XX, then specify a Primus cylinder on a separate line item. Specify a mortise cylinder 1 1/4" length with a straight cam. :